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Covid-19 Updates & Information

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Dear valued patients, 

As many of you may know, we have and will continue to closely monitor the status of the coronavirus pandemic. Our most recent mandate issued by the ADA (American Dental Association), the FDA (Florida Dental Association), and reinforced by directives of the Governor of Florida, WHO (the World Health Organization), FDH (Florida Department of Health), and CDC (Centers for Disease Control and Prevention), requested that dental practices discontinued all non-essential dental procedures until May 8th 2020.

We plan to return for routine patient care on Monday, May 11th 2020. Should additional orders present themselves, we have every intention to follow the federal, state, &/or local guidelines in place at that time. We do understand the impact this closure may have on our patients but we must respect the guidelines in place for the safety of our community, employees, and patients. If a shortage of PPE - Personal Protective Equipment occurs, it may be necessary to reschedule or postpone your appointment. PPE medical supplies, such as masks, gloves, gowns, face shields, and other valuable materials that are in high demand and short supply, run the risk of becoming unavailable to restock in this current pandemic. Every country in the world is in need of MORE supplies. We are lucky to have the essential items needed to begin treating patients and hope the flow of supplies continues to be available for us. 

As a resident of downtown Tampa, our practice wishes to help control the potential spread of Covid-19 by implementing additional daily protocols for sterilization and disinfection. For that reason, an nominal fee of $20/visit will be charged for each patient. Most insurance companies have already taken these extra needs into consideration and have allowed a fixed rate of coverage- Please contact your dental insurance company if you wish to know specifics of your reimbursement. 

We will: 

  • outfit each operatory with a medical grade H13 HEPA air filer in order to decontaminate and purify the air
  • screen all patients and staff for Covid-19 symptoms
  • temperature checks for employees- those who pose a risk will be sent home
  • temperature checks for patients- those who pose a risk will be rescheduled
  • continue to practice the highest levels of infection control, as always
  • remind all patients entering the practice to utilize medical grade hand sanitizer located immediately upon entry and throughout the office
  • offer medical grade surgical masks for those who request one
  • require a pre-treatment rinsing process for every patient 
  • remove all high touch items throughout the office, such as magazines, local flyers, lip balm, and our beverage station- Please feel free to request bottled water if desired
  • reduce the number of appointments per day in effort to limit person to person interaction in the reception/lobby area
  • reduce the number of appointments per day in effort to allow adequate time for sterilization and disinfection
  • reduce the number of appointments per day in effort to avoid patient care back-ups when checking in or out

Your oral health is an important part of your overall health. What may start out as a small dental condition could deteriorate to acute pain and lead to lifelong debilitating medical problems. It is important to protect your health by continuing with your regular dental care. We are asking you to help us with a smooth and safe transition by complying with our new office policy for appointments.

  • If you have a fever, cough, or are showing signs of flu-like symptoms, please stay at home and contact our office to reschedule your appointment as soon as capable
  • At this time, only scheduled patients will be allowed into the office. We ask that family members or guests remain at home or in their vehicle for the duration of the visit
  • We will contact EACH scheduled patient 1-2 days prior to EVERY reservation to complete a Covid-19 screening over the phone or via the web
  • All reservations should be confirmed, via text/email/phone, 24 hours before each visit- As always, if any changes to the existing appointment must occur, this must be relayed prior to appointment start

We are in a continually evolving circumstance. As new guidance is provided to us by the state and dental board, we will be adjusting our protocols and policies. Thank you in advance for your patience and understanding through these unprecedented times. Please take precautions, stay healthy, and smile ☺ 

Sincerely,

Ferrara Dental 

 

Interested in understanding more about Covid-19?


The Florida ​DOH (Department of Health) has a dedicated Covid-19 Call Center at 866.779.6121, available 24 hours a day, for any questions. You also can email COVID-19@flhealth.gov.

      Here are a few links we like and have been frequenting-

1.   https://www.cdc.gov/coronavirus/2019-ncov/faq.html      Frequently Asked Questions

2.   https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/steps-to-prepare.html      How to prepare yourself - CDC Recommendations

3.  https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/guidance-hcf.html      Temporary Guidance by CDC

4.  https://www.ada.org/en/press-room/news-releases/2020-archives/march/ada-calls-upon-dentists-to-postpone-elective-procedures      The ADA's call to discontinue non-essential care

5.  https://www.floridadental.org/      Orders issued by Gov. Ron DeSantis

6.  http://www.flhealthsource.gov/covid19      Mandates in place: Covid-19

  

 

 

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